Use case

Secure knowledge assistant for a regulated SME

A mid-sized company in a regulated environment wanted to make internal knowledge quickly findable without handing documents to external cloud services. With EagleCHAT and EagleHUB, it gained a knowledge assistant that accesses approved sources only and is operated in Switzerland.

At a glance

Industry

SME in a regulated environment

Solution used

EagleCHAT, EagleHUB

Result

Up to 40 % less time spent searching for internal information. Indicative values from customer projects, anonymised (management approval).

Operation

On BE BRAVE servers in Switzerland

Starting point

Policies, contracts, product documentation and minutes were scattered across file shares and the intranet. Employees searched for a long time or asked colleagues, and answers were inconsistent. Public AI services were out of the question because of confidentiality and regulatory requirements.

Three people in a lab, two looking at a laptop, a four-legged robot beside them

Solution

BE BRAVE set up EagleCHAT as a private AI chat and connected the approved knowledge sources through EagleHUB – activated by the company itself, for example its document storage in Microsoft 365 (SharePoint, OneDrive).

Answers with source references from the approved documents
Users only see content they are authorised to access
Operated on BE BRAVE servers in Switzerland; customer content is not used to train models

Result

Employees find answers directly in the chat and jump to the original document via the source reference. Departments continue to maintain their documents where they already are.

Up to 40 % less time spent searching for internal information.
Indicative values from customer projects, anonymised (management approval).

Not sure which solution is right for you? Our consultants are here to help!

Sometimes you can’t see the forest for the trees. Our skilled and experienced specialists will help you find the solution that best suits your needs.

Book a consultation