At a glance
Industry
Company with specialised processes
Solution used
Custom AI / Workshops
Result
Up to 50 % shorter processing time in the automated process. Indicative values from customer projects, anonymised (management approval).
Operation
On BE BRAVE servers in Switzerland
Starting point
Every case passed through several hands: capturing documents, checking details, requesting missing information, forwarding to the right place. Standard software did not cover the specialised workflow, and the turnaround time was noticeable for customers and employees alike.

Solution
In a workshop, BE BRAVE mapped the process with the specialists and prioritised the steps with the greatest benefit. A prototype was tested with real, anonymised cases and then integrated into the existing systems for production use.
- Automatic capture and classification of incoming documents
- Checking of details against defined rules, queries only in case of deviations
- Routing to the responsible unit with a prepared summary; the decision stays with the specialists
- Operated on BE BRAVE infrastructure in Switzerland
Result
The process runs without manual intermediate steps; specialists concentrate on exceptions and decisions. The solution is continuously developed together with the team.
Up to 50 % shorter processing time in the automated process.
Indicative values from customer projects, anonymised (management approval).
Sometimes you can’t see the forest for the trees. Our skilled and experienced specialists will help you find the solution that best suits your needs.










