{"success":true,"message":"Page retrieved successfully","data":{"id":15,"parent_id":4,"template":"solution_detail","show_in_listing":true,"card_image":null,"card_excerpt":"This intelligent chatbot features an advanced language tool and, thanks to its wide range of configuration options, becomes a true digital colleague.","title":"EagleAGENTS – AI That Collaborates","slug":"eagleagents","hero_badge":"EagleAGENTS","hero_heading":"Voice and process agents that work with your organisation","hero_subheading":"Customer service, lead qualification, appointment booking, reception/routing and workflow automation. Human handover and customer-authorised connectors are supported.","hero_image":null,"cta_text":null,"cta_link":null,"content":"<p></p>","status":"published","sort_order":0,"seo_title":"EagleAGENTS – Voice and Process Agents | BE BRAVE","meta_description":"EagleAGENTS: voice and process agents for customer service, scheduling and workflows – Swiss German speech models, human handover, operated in Switzerland.","og_image":null,"canonical_url":null,"schema_markup":[],"sections":[{"id":84,"section_type":"solution_integration","heading":"Agents that understand your processes — and hand over when they should","subheading":"The voice layer can draw on BE BRAVE’s own Swiss German models, developed with FHNW from more than 3,000 hours of dialect material. Any conversation can be handed to a person at any time, and the handover is logged. Telephony runs through third-party providers: numbers, carrier charges, international calls and concurrent lines follow their terms and are disclosed before contract. You can see how this works in practice in the use cases “<a href=\"/en/case-studies/telefon-kundenservice\" style=\"text-decoration:underline;text-underline-offset:3px\">Multilingual telephone customer service around the clock</a>” and “<a href=\"/en/case-studies/lead-qualifizierung-terminvereinbarung\" style=\"text-decoration:underline;text-underline-offset:3px\">Lead qualification and appointment booking in sales</a>”.","content":"<p></p>","image":null,"cta_text":null,"cta_link":null,"sort_order":1,"data":{"badge_text":"Integration","video":"/storage/a046dfc3-5d54-4a58-ae74-774450b48c19.webm"},"is_active":true},{"id":85,"section_type":"solution_features","heading":null,"subheading":null,"content":"<p></p>","image":null,"cta_text":null,"cta_link":null,"sort_order":2,"data":{"items":[{"heading":"Workflow Engine","description":"The workflow engine connects various systems and processes. It enables the automatic execution of recurring tasks such as data entry, sending emails, or updating internal tools.","image":[],"icon":null,"year":null,"title":null,"body":null},{"heading":"Context analysis","description":"EagleAGENTS is able to grasp the context of conversations and initiate the right measures on that basis.","image":[],"icon":null,"year":null,"title":null,"body":null},{"heading":"Multi-tool compatibility","description":"EagleAGENTS can work together not only with the other AI systems in EagleHUB, but also with additional programs.","image":[],"icon":null,"year":null,"title":null,"body":null},{"heading":"Monitoring and Reporting","description":"AI can analyse conversations and enquiries and clearly summarise their content and key points.","image":[],"icon":null,"year":null,"title":null,"body":null}]},"is_active":true},{"id":86,"section_type":"solution_benefits","heading":"Your advantages with EagleAGENTS at a glance","subheading":"With EagleHUB you unlock the full potential of AI – while keeping complete visibility and full control at all times.","content":"<p></p>","image":null,"cta_text":null,"cta_link":null,"sort_order":3,"data":{"badge_icon":null,"cards":[{"number":"01","heading":"Telephony and voice","description":"Voice agents answer calls, hold conversations in real time and transcribe them – with BE BRAVE’s own Swiss German models. Telephony is provided through third-party providers, whose terms are disclosed before contract.","image":"/storage/cf5904c4-4cb3-4f16-844c-854a3f657023.svg","icon":[],"bullets":[],"body":null,"slot":null,"style":null,"badge":null,"label":null,"value":null,"kind":null,"title":null},{"number":"02","heading":"Multilingual","description":"Agents understand and speak several languages, depending on the chosen model; Swiss German is supported through BE BRAVE’s own speech models.","image":"/storage/67c1fe57-8f0e-4803-b2ee-16a425262987.svg","icon":[],"bullets":[],"body":null,"slot":null,"style":null,"badge":null,"label":null,"value":null,"kind":null,"title":null},{"number":"03","heading":"Process automation","description":"The workflow engine carries out recurring tasks: capturing data, booking appointments, sending emails and updating internal systems.","image":"/storage/1ed9240c-215f-441f-ba5c-6ab8d58fed5b.svg","icon":[],"bullets":[],"body":null,"slot":null,"style":null,"badge":null,"label":null,"value":null,"kind":null,"title":null},{"number":"04","heading":"Handover to people","description":"Any dialogue can be handed over to a member of staff at any time (human handover); the handover is logged, and conversation content can be documented in clear reports.","image":"/storage/433f77a6-a648-49f8-a34f-76509e7b26f4.svg","icon":[],"bullets":[],"body":null,"slot":null,"style":null,"badge":null,"label":null,"value":null,"kind":null,"title":null},{"number":"05","heading":"Integration into existing systems","description":"Agents access your systems through connectors you authorise – such as Microsoft 365, Google Workspace, Zoom or Odoo; others on request.","image":"/storage/9c156daa-0d90-45a1-be37-92b00306c109.svg","icon":[],"bullets":[],"body":null,"slot":null,"style":null,"badge":null,"label":null,"value":null,"kind":null,"title":null}]},"is_active":true},{"id":87,"section_type":"faq","heading":"Frequently asked questions","subheading":null,"content":null,"image":null,"cta_text":null,"cta_link":null,"sort_order":4,"data":{"faqs":[{"question":"What tasks can EagleAGENTS take on?","answer":"The range of capabilities is vast: AI can handle customer enquiries, provide appropriate responses, and—if requested—forward issues to employees. In addition, EagleAGENTS can schedule appointments, assign tasks, and document conversation details in clear reports, thereby supporting internal learning processes."},{"question":"How do employees interact with the agent?","answer":"That depends on the interface we develop for your company. Typically, interaction takes place via a chat interface – using text or voice – in the browser or integrated into existing tools such as Microsoft Teams; Slack on request."},{"question":"How safe is it to use?","answer":"EagleAGENTS – like every application managed through EagleHUB – runs on BE BRAVE’s own servers in Switzerland and was built for high Swiss and European data protection requirements; Swiss data residency, our own infrastructure and an ISMS certified to ISO/IEC 27001:2022 support you in using it in a privacy-compliant way. You can also define parameters that control what the AI communicates and which access rights it has, so you always stay in control of your digital assistant."},{"question":"Can EagleAGENTS work with other Eagle products?","answer":"Yes. The agent reaches its full potential when used in conjunction with our other applications."},{"question":"How complex is the implementation?","answer":"The effort involved depends on the features you want. However, implementation is usually straightforward, as BE BRAVE handles all setup, integration, and training."}]},"is_active":true},{"id":96,"section_type":"solution_consultation_banner","heading":"Not sure if EagleAGENTS is right for you? Our consultants are here to help!","subheading":"Sometimes you can’t see the forest for the trees. Our skilled and experienced professionals will help you decide whether and how you can use EagleAGENTS.","content":"<p></p>","image":null,"cta_text":"Book a consultation","cta_link":"/en/termin","sort_order":5,"data":null,"is_active":true},{"id":97,"section_type":"solution_final_banner","heading":"Take a confident step into the future with Swiss AI","subheading":"The question is no longer whether you should use AI and benefit from its many advantages, but when. And thanks to our Swiss all-in-one AI solution, the answer is clear: now!","content":"<p></p>","image":"/storage/media/abdba8f3-d56d-4387-aee1-9c12068e18b4.webp","cta_text":"Get free advice now","cta_link":"/en/contact","sort_order":6,"data":{"image_alt":"Secure Swiss AI infrastructure"},"is_active":true},{"id":123,"section_type":"trust_badges","heading":null,"subheading":null,"content":null,"image":null,"cta_text":null,"cta_link":null,"sort_order":7,"data":{"badges":[{"icon":"/trust-badges/badge-icon-hosted.svg","label":"Hosted in\nSwitzerland","variant":"filled"},{"icon":"/trust-badges/badge-icon-iso.svg","label":"ISMS ISO/IEC\n27001:2022\n(BE BRAVE AG)","variant":"filled"},{"icon":"/trust-badges/badge-icon-gdpr.svg","label":"Built for\nSwiss DPA","variant":"filled"},{"icon":"/trust-badges/badge-icon-private.svg","label":"Private AI\nenvironment","variant":"filled"},{"icon":"/trust-badges/badge-icon-hosted.svg","label":"Hosted in\nSwitzerland","variant":"outlined"},{"icon":"/trust-badges/badge-icon-iso.svg","label":"ISMS ISO/IEC\n27001:2022\n(BE BRAVE AG)","variant":"outlined"},{"icon":"/trust-badges/badge-icon-gdpr.svg","label":"Built for\nSwiss DPA","variant":"outlined"},{"icon":"/trust-badges/badge-icon-private.svg","label":"Private AI\nenvironment","variant":"outlined"}]},"is_active":true},{"id":144,"section_type":"solution_pricing","heading":"Pricing by conversation minutes","subheading":"Included minutes and the price per additional minute are shown per plan. Telephony runs through third-party providers: numbers, carrier charges, international calls and concurrent lines follow their terms and are disclosed before contract.","content":null,"image":null,"cta_text":null,"cta_link":"https://chat.eaglehub.ai/","sort_order":40,"data":{"badge_text":"Pricing","plans":[{"key":"starter","name":"Starter","price":49,"currency":"CHF","unit":"month","includedMinutes":100,"overagePerMinute":0.49,"scope":"Voice and process agents with human handover. 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Others can be added on request.","content":null,"image":null,"cta_text":null,"cta_link":null,"sort_order":41,"data":{"badge_text":"Integrations","groups":[{"key":"microsoft","name":"Microsoft 365","items":["SharePoint","OneDrive","Outlook","Teams","Calendar"]},{"key":"google","name":"Google Workspace","items":["Drive","Gmail","Calendar","Meet"]},{"key":"zoom","name":"Zoom","items":[]},{"key":"odoo","name":"Odoo","items":[]}],"exports":["PDF","DOCX","XLSX","CSV","TXT","Markdown","JSON"],"connector_notice":"If you activate an external connector, selected data can be transmitted to that provider. Its security, terms and processing locations then apply. Within the BE BRAVE environment your data stays in Switzerland.","auth_note":"Connectors are authorised via OAuth/OIDC with your own login directly with the respective provider; your password is not transmitted to BE BRAVE. Authorisation tokens are stored encrypted on our infrastructure in Switzerland. You can disconnect a connection yourself at any time; the tokens stored at BE BRAVE are deleted immediately and, where supported, revoked with the provider. The status of each connector can be viewed in EagleHUB; the list can be extended on request."},"is_active":true},{"id":150,"section_type":"data_disclosure","heading":"Data storage, training and external connectors","subheading":null,"content":null,"image":null,"cta_text":null,"cta_link":null,"sort_order":42,"data":null,"is_active":true}],"hidden_sections":[],"created_at":"2026-05-26T16:52:43.000000Z","updated_at":"2026-08-18T12:03:43.000000Z"}}