{"success":true,"message":"Case study retrieved successfully","data":{"id":7,"title":"Secure knowledge assistant for a regulated SME","slug":"wissensassistent-kmu","overview":"A mid-sized company in a regulated environment wanted to make internal knowledge quickly findable without handing documents to external cloud services. With EagleCHAT and EagleHUB, it gained a knowledge assistant that accesses approved sources only and is operated in Switzerland.","industry":"SME in a regulated environment","services_used":["EagleCHAT","EagleHUB"],"challenge":"<p>Policies, contracts, product documentation and minutes were scattered across file shares and the intranet. Employees searched for a long time or asked colleagues, and answers were inconsistent. Public AI services were out of the question because of confidentiality and regulatory requirements.</p>","solution":"<p>BE BRAVE set up EagleCHAT as a private AI chat and connected the approved knowledge sources through EagleHUB – activated by the company itself, for example its document storage in Microsoft 365 (SharePoint, OneDrive).</p><ul><li>Answers with source references from the approved documents</li><li>Users only see content they are authorised to access</li><li>Operated on BE BRAVE servers in Switzerland; customer content is not used to train models</li></ul>","results":"<p>Employees find answers directly in the chat and jump to the original document via the source reference. Departments continue to maintain their documents where they already are.</p><p><strong>Up to 40 % less time spent searching for internal information.</strong><br>Indicative values from customer projects, anonymised (management approval).</p>","featured_image":"/storage/media/case-studies/case-study-6.png","gallery":[],"is_featured":true,"published_at":"2026-09-09T08:00:00.000000Z","seo_title":"Knowledge assistant for SMEs | BE BRAVE","meta_description":"Anonymised use case: a regulated SME makes internal knowledge securely findable with EagleCHAT and EagleHUB – operated on servers in Switzerland.","og_image":null,"canonical_url":null,"created_at":"2026-09-09T08:00:00.000000Z","updated_at":"2026-09-09T08:00:00.000000Z"}}