{"success":true,"message":"Case study retrieved successfully","data":{"id":10,"title":"Lead qualification and appointment booking in sales","slug":"lead-qualifizierung-terminvereinbarung","overview":"A sales team received enquiries via website, phone and e-mail but could not respond to and classify them promptly. EagleAGENTS qualifies incoming leads in conversation, books an appointment directly in the calendar and hands the case over to the responsible salesperson in a traceable way.","industry":"Sales organisation","services_used":["EagleAGENTS"],"challenge":"<p>Prospects often waited a long time for a reply; valuable enquiries were lost among unsuitable ones. Arranging an appointment meant several e-mails back and forth, and the information from the first contact ended up incomplete in the CRM.</p>","solution":"<p>An AI agent based on EagleAGENTS handles the first contact – on the phone and for callback requests from the web.</p><ul><li>Asks the agreed qualification questions and recognises which enquiries match the offering</li><li>Books free slots directly in the calendar of the responsible person</li><li>Creates contact, call note and appointment in the CRM (Odoo integration)</li><li>Operation and processing on BE BRAVE servers in Switzerland</li></ul>","results":"<p>Every enquiry receives an immediate response and is classified according to uniform criteria. Sales starts every first meeting with complete information and spends its time with suitable prospects.</p><ul><li>Immediate qualification instead of waiting time</li><li>Appointment booking directly during the call</li><li>Traceable handover to sales</li></ul>","featured_image":"/storage/media/services/detail/51baa870-bdab-4061-92e2-bf36597875fb.png","gallery":[],"is_featured":true,"published_at":"2026-09-09T08:00:00.000000Z","seo_title":"Lead qualification with EagleAGENTS | BE BRAVE","meta_description":"Anonymised use case: a sales team qualifies leads immediately, books appointments during the call and hands them over traceably – with EagleAGENTS.","og_image":null,"canonical_url":null,"created_at":"2026-09-09T08:00:00.000000Z","updated_at":"2026-09-09T08:00:00.000000Z"}}